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MiContact Center Enterprise (Solidus) - Part 2 - September Webinar from Mitel

Join Bo Stenlund (Mitel PLM and R&D) for a presentation and demo of Social Media integration with MiCC Enterprise, covering: • Configuring the Social Media Gateway and queues and agents in MiCC Enterprise • Facebook and Twitter handling • Facebook Messenger and Twitter Direct Messages as chat

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September Webinar from Mitel
 

MiContact Center Enterprise (Solidus) - Part 2
Date: September 19, 2018
Time: 11:00 am EST

Join Bo Stenlund (Mitel PLM and R&D) for a presentation and demo of Social Media integration with MiCC Enterprise, covering:

  • Configuring the Social Media Gateway and queues and agents in MiCC Enterprise
  • Facebook and Twitter handling
  • Facebook Messenger and Twitter Direct Messages as chat

These topics were not covered during the August webinar.  So be sure to join us to learn more about the features of MiContact Center Enterprise!

If this time is not suitable, please register and you will receive the recording.

 

 

 

 

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